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JMarkevich

JMarkevich

Sky Pirate

from Halifax, Canada
1,128 posts

shoregeek wrote:

Question, can I convert M4A files (non-DRM) to MP3 with WireTap Studio?

Yes, choose iTunes as the source and configure mp3 as the output.  You can even do DRMed ones.  For non-DRM ones, it might be easier to right-click in iTunes and convert to MP3.

"You have the whitest white-part-of-the-eyes I've ever seen. Do you floss?"
Get Dropbox. You need it!

April 9, 2009 1:01 pm

jill

Urchin

2 posts

fheusel wrote:
gruntersdad wrote:
johnred wrote:

Post any WireTap Studio support related issues here.

have printed name and license exactly as shown on receipt but tells me license is invalid

me too

ME TOO

April 11, 2009 7:31 am

jill

Urchin

2 posts

09570957WHAT IS THE SOLUTION TO
'Have printed name and license exactly as shown on receipt but tells me license is invalid'

THE ANSWER WAS THAT IT WANTED MY MAC CODE NOT A PRODUCT CODE!

April 11, 2009 7:35 am
Kuby

Kuby

Urchin

9 posts

where do you find mac code?

New to Mac been using PC's forever. Thanks in advance for your patience
Kuby

April 11, 2009 4:18 pm
Miah

Miah

Moderator

3,653 posts

People with the error: 'Have printed name and license exactly as shown on receipt but tells me license is invalid'

I have heard of two separate cases now, where for some reason adding a space at the end of your user ID made it work. Please try this.

䷟䷽䷏䷁ — Dying of the Light.

April 11, 2009 4:39 pm

katral

Urchin

1 posts

Hi I've posted the reg file in the same folder as the app, as instructed but i'm still not able to register the product? Please Help. I'm not sure what to do.
Thankss.

May 28, 2009 3:43 am

growly

Urchin

1 posts

Help!
Tried to register Wiretap--use the same name and code but response is the code has expired and I need to get another one from Ambrosia.  I am not in their database so they won't give me a code. 

Ideas?

June 5, 2009 3:36 am
awakebyjava

awakebyjava

Automaton Tech

from Outpost Gallifrey
234 posts

I had to reinstall wiretap, and now my license code says it is expired? Was this not a full version?

Don't legi con comm bility unica fuse with tion.

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June 8, 2009 12:36 pm
awakebyjava

awakebyjava

Automaton Tech

from Outpost Gallifrey
234 posts

Oops, never mind. Ugh.

Don't legi con comm bility unica fuse with tion.

Twitter

June 8, 2009 12:37 pm
christophertran

christophertran

Tinkerer

from PA
31 posts

When I try to register WireTap Studio, it says the code i have expired, and since i don't have internet on that computer, i went to the lostcode url and it says that I'm not in the database.  Please HELP.

▛▞▞▟ Proud Member of the BLUE Team™ ▙▚▚▜

June 11, 2009 12:47 am
Warbrain

Warbrain

Moderator

from Chicago
6,969 posts

christophertran wrote:

When I try to register WireTap Studio, it says the code i have expired, and since i don't have internet on that computer, i went to the lostcode url and it says that I'm not in the database.  Please HELP.

The only way that I know of renewing it is by doing it through the app.  Have you tried contacting them directly?

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June 11, 2009 12:48 am
andreasheiberg

andreasheiberg

Tinkerer

from Denmark
32 posts

Is there a place were i can sell my wiretap studio license cause i'm not going to use it

smile I am from Denmark I jeg er fra Danmark. ----  go yellow we must kill the greens.

July 24, 2009 2:34 pm
Miah

Miah

Moderator

3,653 posts

Ambrosia does not do license transfers. If you manage to sell a license off, it would still have your name attached to it.

䷟䷽䷏䷁ — Dying of the Light.

July 24, 2009 2:37 pm

bucho

Urchin

1 posts

My key is coming up expired now.  Just emailed Ambrosia, we'll see what they say.

UPDATE:  I just clicked on the renew license button or whatever it was called and it worked fine.  Not sure why they do that though.

September 20, 2009 5:05 am

Grumpy ol' man

Urchin

1 posts

Was successfully using Wire Tap Studio until upgraded to Snow Leopard. Now nothing seems to work. If I hit record button, recording appears to start but actually nothing happens. Ditto when saving, nothing happens and library is empty. Application now appears to be totally defunct. Any help much appreciated as it was a really useful application.

January 1, 2010 8:33 pm
ibernard

ibernard

Urchin

from CT
1 posts

Hi. My 17" MacBook Pro HD crashed, and they installed a new one. I cannot get the Wire Tap Studio license to load as it said "it expired" and I need to have it "renewed."

Can you help me out?

Happy New Year!

Why am I a White Liar???

January 3, 2010 2:51 am
Miah

Miah

Moderator

3,653 posts

I mentioned this in a different thread. Here it is for you here since it's not the easiest thing to see.

Troubleshooting Guide wrote:

Please note that your license code if left unentered will eventually expire, though there is no reason to be concerned by this. Your license will be automatically renewed over the internet at no cost to you.

䷟䷽䷏䷁ — Dying of the Light.

January 3, 2010 3:08 am

KidnappedEddy

Urchin

4 posts

Sorry for the confusion. Ambrosia License Codes do expire, but registrations are forever.  The reason this was done was to help with the severe issue of piracy of the codes.  It's not something they wanted to do, but unfortunately they were forced to take these steps.

Once you have entered a License Code to register a piece of software, it is registered forever. The only reasons you should ever have to re-enter your License Code is if you install the software on a new machine, or do a clean system install.

If you ever do need to enter your License Code again, it may be rejected as expired, but as long as your computer is connected to the internet, a Renew button will appear. Click on this button, and a new, updated License Code will be sent back to you automatically within seconds. For this reason, you should keep your old License Code on file.

Don't worry, Ambrosia respects your privacy. Nothing is sent to Ambrosia automatically. Information is sent only if you click on the Renew button, and then the only information sent is the License information (Licensee Name/User ID, number of copies and License Code) contained in the Register window.

If you have lost your License Code, don't worry - your registration is still valid. To obtain an updated License Code, go to the Lost Codes section of their Support page. Enter the email address you used when you placed your order, and an updated License Code will be sent automatically to that address.

You can also email Lost Codes with the details of your order. Please include License information (Licensee Name/User ID, number of copies and License Code), the product(s) in question, original email address used if you remember it, and the postal address used at the time of the order and we will return an updated License Code.

January 4, 2010 5:26 pm

editvdo

Urchin

1 posts

Wiretap Studio Controller does not give me the "Mac Audio" option. It worked before, but not since I upgraded to Leopard. I also have Soundflower, but in general, WT doesn't get sound when I MUTE. I liked being able to record from applications, like Firefox.

Help?

Thanks, Vickie

January 18, 2010 7:13 pm
forevermac

forevermac

Automaton Tech

from The Interwebz
496 posts

editvdo wrote:

Wiretap Studio Controller does not give me the "Mac Audio" option. It worked before, but not since I upgraded to Leopard. I also have Soundflower, but in general, WT doesn't get sound when I MUTE. I liked being able to record from applications, like Firefox.

Help?

Thanks, Vickie

So your problem is that Wiretap doesn't get sound when you mute? I'm guessing that's intentional.

Wow. MacHeist 4. I can't believe it's actually happening.
Unfortunately, it looks like I'm sitting this one out because of aggressive version requirements. It's been real.

January 20, 2010 2:07 am

cjt3007

Urchin

1 posts

It says "Mac Audio Unavailable" on my 2010 Mac Pro...?

September 16, 2010 2:04 am

scootertu

Urchin

1 posts

Grumpy ol' man wrote:

Was successfully using Wire Tap Studio until upgraded to Snow Leopard. Now nothing seems to work. If I hit record button, recording appears to start but actually nothing happens. Ditto when saving, nothing happens and library is empty. Application now appears to be totally defunct. Any help much appreciated as it was a really useful application.

I have the same issue. Does Wire Tap Studio not work with Snow Leopard? When I try to check for updates it crashes.

December 2, 2010 5:40 am
Miah

Miah

Moderator

3,653 posts

You could always update from the original site.

䷟䷽䷏䷁ — Dying of the Light.

December 2, 2010 5:50 am
jfm429

jfm429

Sky Pirate

from Behind You
2,196 posts

This is one complaint I have about WireTap Studio. The KEXT (the part that allows for recording) does NOT get updated when the app auto-updates. You have to redownload it from the website and install it manually.

So yes, like Miah said, update from the website. And don't assume the automatic updates are really full updates.

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December 2, 2010 6:41 pm
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