Miah wrote: MikeStevens wrote:
Is someone going to answer the serial number problem? At least to say when they will be available.
I made a thread about that, but no one seems to want to read things labeled "read me first".
Yeah, I don't think these forums are a good idea for support. People just post whatever problem they're having without reading anything else for the answer. And then reasonable people who actually would be willing to look through the thread/other resources can't because it's crowded with redundancy.
I'm launching a fancy new support section on my own site later today to deal with the influx, but it's kind of hard to help people who can't actually read instructions.
I think my solution for now will just be to answer questions repeatedly in the thread and act like it's perfectly normal. That way the original person gets a response and future people coming have an increased chance of encountering the answer to their question.
Dan Grover - developer of ShoveBox and ShoveBox Mobile
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