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App keeps crashing

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onkel@onkel.org

onkel@onkel.org

Urchin

4 posts

I keep experiencing crashes on my iPhone 3gs after solving the sudoku puzzles. This is the second time that it happened (lvl 8 and lvl 10) and after restarting the application I see a solved puzzle, but no red laser lines.

After putting in the last tile, the app freezes completely.

We are not gentle tolerant people. We like drastically effective solutions

May 25, 2011 8:01 am
Senly

Senly

Automaton Tech

from France
167 posts

Did you jailbreak your iPhone ?

French MacHeist Lover

May 25, 2011 10:02 am
JPDyson

JPDyson

Moderator

3,573 posts

iOS version?
Jailbroken?

PM me | Twitter

May 25, 2011 1:17 pm
Wasgo

Wasgo

Sky Pirate

from Vancouver, Canada
1,278 posts

Mine crashes regularly too. I've rebooted and it still crashes. Jailbroken 4.3.1, no Mobile Substrate hacks.

Silver Snakes Assemble!

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May 25, 2011 2:27 pm
JPDyson

JPDyson

Moderator

3,573 posts

Moving to Support Desk (I think, stand by...)

PM me | Twitter

May 25, 2011 2:41 pm
onkel@onkel.org

onkel@onkel.org

Urchin

4 posts

I use iOS 4.3.2 jailbroken and no mobile substrate Hacks As well.
A reboot didn't help unfortunately.

We are not gentle tolerant people. We like drastically effective solutions

May 25, 2011 7:52 pm
AashayDesai

AashayDesai

Tinkerer

from San Francisco, CA
13 posts

I'm in the same boat as OP

-Aashay

May 26, 2011 12:00 am
kalleboo

kalleboo

Staff

from Kagoshima, Japan
265 posts

Sorry, we can't support jailbroken devices. The hacks they run cause all kinds of odd bugs we can't fix.

Everything is my fault

May 26, 2011 12:45 am
Wasgo

Wasgo

Sky Pirate

from Vancouver, Canada
1,278 posts

There are literally no hacks on my device and this is the only program which crashes.

Silver Snakes Assemble!

Join Dropbox today and get an extra 250MB. Click here for details!

May 26, 2011 3:33 am
luckyplatypus

luckyplatypus

Tinkerer

25 posts

Sadly, mine crashed right before the FaceTime video part after cracking the safe.

iPhone 4, Jailbroken, two iOS versions ago.

May 26, 2011 6:01 am
bentoscano

bentoscano

Gearhead

from Australia
67 posts

luckyplatypus wrote:

Sadly, mine crashed right before the FaceTime video part after cracking the safe.

iPhone 4, Jailbroken, two iOS versions ago.

Mine also crashed at the exact same point, with the exact same specs (4.3.1).

I went digging in the filesystem (yay jailbreak) and extracted the FaceTime call from the app data. If you haven't seen it yet, it's here: http://cl.ly/75dN

Sorry to rub it in, but I won a Macheist iPad 2 wink

May 26, 2011 2:38 pm

d0rkfish

Urchin

1 posts

I started the app, got a phone cal from sophia, picked it up, said hello, no answer, no sound, time ticked away till it errored out. can't continue, exit the game and when I start it back up again it just is sitting on the call screen. all "buttons" are greyed out except for the speaker. how do I get on with it?

June 2, 2011 9:09 pm
taeksang3456

taeksang3456

Tinkerer

17 posts

That's very interesting. No issues here on 3.1.3 jailbroken iPhone original, 4.3.3 jailbroken iPod Touch 3g, or my friends 4.3.1 jailbreak on his iPhone 3GS.

---


Generally, jailbreaking all by itself doesn't cause bugs that would interfere with a sandboxed application. Try booting into Safe Mode - the fact that you know you have no MobileSubstrate hacks installed probably means you have MobileSubstrate installed and are not 100% sure what's going on. If you do not know how to boot into safe mode, go into Cydia, install SBSettings, respring, slide the top bar of your iDevice, press power and then Safe Mode. Once you have done so, try playing the game again. If that didn't work then restore and unjailbreak.

June 3, 2011 3:01 am
Wasgo

Wasgo

Sky Pirate

from Vancouver, Canada
1,278 posts

taeksang3456 wrote:

the fact that you know you have no MobileSubstrate hacks installed probably means you have MobileSubstrate installed and are not 100% sure what's going on.

Why would I have Mobile Substrate installed if I don't have any Mobile Substrate hacks? That would be useless. Further, SBSettings is a Mobile Substrate hack...

Silver Snakes Assemble!

Join Dropbox today and get an extra 250MB. Click here for details!

June 3, 2011 6:17 am
taeksang3456

taeksang3456

Tinkerer

17 posts

I'm aware. I know many people who have MobileSubstrate installed who don't actually have any "hacks." Anyway, I'm nearly certain that MobileSubstrate is not causing issues here.

June 4, 2011 2:53 am
markbett

markbett

Moderator

from Tokyo
587 posts

yet these problems seem to be most prevalent with those who have jailbroken?

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June 4, 2011 2:56 am
Wasgo

Wasgo

Sky Pirate

from Vancouver, Canada
1,278 posts

markbett wrote:

yet these problems seem to be most prevalent with those who have jailbroken?

Or it could be that most people that post in the forums have jailbroken devices. Bayesian probability and all.

Silver Snakes Assemble!

Join Dropbox today and get an extra 250MB. Click here for details!

June 4, 2011 6:53 am
corwinderkatch

corwinderkatch

Staff

from Canada
8 posts

You can always submit a ticket with a bug report filled out as well as send along any crash reports.  Perhaps if there is something consistent with the crashes on jailbroken devices it might be an easy fix:

Bug report template:
• Device:
• iOS Version:
• Jailbroken?
• Help us out with a crash report: after syncing your phone in iTunes, you should be able to go to your homefolder/Library/Logs/CrashReporter/MobileDevice.  Then send me any file with “The Heist” in the filename.
• Free space on the device (according to iTunes):

iOS Developer: MacHeist 4 |The Heist |Serenity

June 4, 2011 5:57 pm

mark-dfb

Urchin

from UK
2 posts

Mine used to crash on my jailbroken phone - but works on my legit one.

Want to learn to draw?
drawing for beginners

August 15, 2011 10:41 am

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Urchin

from Cuba
1 posts

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September 16, 2012 3:45 pm
blue_fireball_eater

blue_fireball_eater

Moderator

from Nashville
2,624 posts

Wasgo wrote:

Mine crashes regularly too. I've rebooted and it still crashes. Jailbroken 4.3.1, no Mobile Substrate hacks.

Dont worry, your phone is fine. You are just on their shit list ;-)

avatar is from Penfield & Jasper, 1954

September 16, 2012 6:07 pm
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