I agree with waaykuul; there should be some sort of intro to MacHeist. This was my first Heist, and while I caught on fairly quickly, I noticed lots of the forum posts were from confused people who didn't "get" what it was all about.
Also, I'm fine with "spoilers" (hints as to the meanings of clues, full answers) being kept in the "Backdoor" room, but threads should be better organized there, like how they are in the Communiques. It's a pain sorting through 30+ pages of people posting links to the new communiques, saying they're done, etc. when all we want to do is find a hint on how to solve a particular puzzle. To that end, maybe we could see all the responses to a topic in a thread style, so we can skip over those that we may not want to read? Plus, people could "tag" their responses if they had subject lines... e.g. [HINT] or [ANSWER] or [SPOILER].
Above all else, the clues -starting with the communiques all the way down to the sites we go to for the answer *.tgas- MUST BE ACCESSIBLE. It's absolutely reprehensible that people won't be able to participate just because a site doesn't have alt/title tags or because the video (HINT HINT) doesn't have captioning or a transcript. Particularly bad was the tangledupinlies clue. Basically anyone that didn't know how to translate music (what a "C" note sounds/looks like, etc.) or can't hear music HAD to "cheat" to pass that clue. Don't eliminate "agents" by requiring them to have a particular ability-- it's a poor assumption on the part of the organizers.
As for fans thinking they missed out, I think almost all the clues were posted by the time I got the email about MacHeist. I don't look at it as a rush or a race. Sure, it's fun to be the first one to post the answer or a possible clue about something -after all, that means you're the one helping countless others- but it's just as fun to participate a few hours/days after the fact. As far as I know, you still get the free software, so what's the big deal? Timezone shouldn't make a lick of difference for participation.
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