Man, was not expecting the bundle to unlock today. Time to play catchup. Sorry I'm not going to quote people directly in order for me to catch up. Also, I apparently still can't post links on the forums yet.
ALL SUPPORT GO HERE: Telltale Games Support
This includes if you're having issues with passwords, downloading, and anything else. I don't think we were expecting an unlock today, so things may be slow for today (Sunday on PDT). Hence me whipping around the MacHeist forums today.
moviegod: E-mail support at support at telltalegames dot com
We've also found that there are some broken permissions issues that were introduced in 10.5.8. If you run disc utility and hit 'repair permissions', it may clear up any problems.
What's the DVD? Why can't I order it?! Does this look infected to you?!?!
Yes you'll get it, but we'll e-mail when you can order it. Then you can order, pay for shipping to where ever you are in the world (yes, even the UK), and enjoy physical DVD goodness.
Why do I need to make an account at Telltale?
There's quite a few reasons here. I know it's a bit annoying to have yet another login, but the downsides of not having an account are too many.
* You can get your free DVD of the season.
Yes, you get a physical thing mailed to your house! It will cost shipping (thus it's optional), but you will get the DVD of Tales of Monkey Island once Telltale starts taking orders.
* You still own your purchase if the software changes.
Story time: About 2.5 years ago on the PC side, Telltale changed the software unlocking software. It required new serial keys in order to unlock games like Sam & Max Save the World (Season One). Since all users have Telltale accounts, it was a matter of running a batch script to give new serials.
Telltale has been running for over five years now and going strong. Things may change, but you still own your purchases.
* Retrieving your keys is much easier when Telltale knows who owns them.
This is two-fold. When you log into your Telltale account inside the game, it will pull your serial keys automatically. Log in once, it will pull them for all episodes. If you buy other Telltale games down the road, it will still use your login to grab your serial keys.
* ARG! Newsletters!
If you are really concerned about e-mail, check this page out (sorry, I can't do linking yet...)
Uncheck anything that doesn't interest you.
Do I have to download the episodes separately? Yes
You'd be amazed at how many ISPs can't handle a 1.2GB download. Enough where it's not worth having users attempt such a feat. At least this way you can download the first chapter, start the second and play the first while downloading.
When does it connect to the Internets?!?
When you first start the game, you're seeing web based content. It will ping Telltale servers to unlock your game for the first time. For Chapter 1, it will also retrieve info for the Treasure Hunting mini-game.
GMA Cards make me a sad panda.
Me too. Me too. What sucks is Apple's implementation of GMA drivers is half-hazard. Windows drivers will at least borrow system RAM to compensate. Apple drivers won't do this, thus it won't work with our games. What's more depressing is that the games will play in Boot Camp Windows, only because of the graphic driver implementation.